Privacy Policy

1. Introduction

Welcome to the official website of YANGCHENGHU Double-Face Cashmere Coat Customization Factory ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or interact with us.

2. Information We Collect

We may collect the following types of information:

• Personal Information : Name, email address, phone number, shipping address, billing address

• Payment Information  : Credit card details (processed securely through third-party providers)

• Order Information : Product selections, customization details, order history

• Technical Information : IP address, browser type, device information, browsing behavior 

• Communication Information /: Records of your communications with us

3. How We Use Your Information

We use your information to: 

1. Process and fulfill your orders 

2. Communicate with you about your orders and provide customer service

3. Customize and improve our website and services 

4. Detect and prevent fraud and other illegal activities 

5. Comply with legal obligations

4. Legal Basis for Processing

We process your personal information based on:

• Your consent (e.g., for marketing communications)

• The necessity to fulfill our contractual obligations (e.g., processing orders)

• Our legitimate business interests (e.g., improving our services)

• Compliance with legal requirements

5. Sharing Your Information

We may share your information with:

 • Third-party service providers who assist us in operating our business

• Shipping partners to deliver your orders

 • Payment processors to handle transactions securely

• Law enforcement or regulatory authorities when required by law 

We do not sell your personal information to third parties for marketing purposes. 

6. Cookies and Tracking Technologies / Cookie

We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Rights

You have the right to:

1. Access and receive a copy of your personal information

2. Request correction of inaccurate information

3. Request deletion of your personal information

4. Restrict or object to certain processing activities 

5. Data portability (receive your data in a structured format) 

6. Withdraw consent at any time

To exercise these rights, please contact us at [mark@yangchenghcoat.com].

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

12. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on our website.